in Lean

Muda LOGO EN MUDA   Emails? What a Waste!

MUDA – Emails? What a Waste!

Today we are gonna speak about the most used “virtual” medium of communication, the good old Email!

Emails and waste? Email = Muda? Believe me, electronic mails hide a huge potential for MUDA! Because they can have a huge impact on the value creation process. Interrupt, slow you, terminate! How comes that?

The „What the hell do you want from me?“- Email Terror

john@fakecompany.com sends us an Email!

Subject: Hi, it’s me!
Need a list! Ok for ya?? (mehr…)
share save 171 16 MUDA   Emails? What a Waste!
in Does and Dont's

Please send us 3 Paletts!

Have you ever seen something similar? A brilliant example for MUDA (=Waste.) Don’t you think it was an excellent idea to put 3 x 10 boxes nively distributed onto 3 paletts! Hm think in the order was written: “Please send us 3 paletts!” CUSTOMER IS KING! (mehr…)

share save 171 16 Please send us 3 Paletts!